Privacy Policy

Donna Children's Clinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1.

Personal Information:

We may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us when you contact us through the Site.

1.2.

Automatically Collected Information:

We may automatically collect certain information about your device and usage patterns when you visit our Site, including IP address, browser type, referring/exit pages, and operating system.

2. Use of Information

2.1. We may use the information we collect for various purposes, including:

To provide, operate, and maintain our website. To improve, personalize, and expand our website's content and functionality;To communicate with you, including responding to your inquiries and providing customer support;To send you promotional information, newsletters, or other communications if you have opted in to receive them;To comply with legal obligations.

3. Disclosure of Information

3.1. We may disclose your information to third parties only in the following circumstances:

With your consent;To comply with legal obligations;To protect and defend our rights or property;To prevent or investigate possible wrongdoing in connection with the website.

4. Security of Information

4.1. We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

5.1. You can choose not to provide us with certain information, but this may limit your ability to access certain features of the website or receive specific services.

6. Third-Party Links

6.1. Our website may contain links to third-party websites. We have no control over the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy or our practices, you may contact us at:

Email: [email protected] Phone: (956) 461-2150

Frequently Asked Questions

What should I bring to my child's first appointment?

For your child's first visit, please bring their health insurance information, any relevant medical records or vaccination records, and a list of any medications they are currently taking. It's also helpful to bring a favorite toy or comfort item to help them feel more comfortable.

How often should my child have routine check-ups?

Routine check-ups are typically scheduled according to your child's age and health needs. For infants and toddlers, frequent visits may be scheduled to monitor growth and development, whereas older children may have annual check-ups. Our clinic will work with you to establish a personalized schedule based on your child's health and wellness needs.

What vaccinations does my child need, and are they administered at the clinic?

We follow the vaccination schedule recommended by the American Academy of Pediatrics (AAP) and the Centers for Disease Control and Prevention (CDC). Vaccines are administered at our clinic during routine check-ups to protect your child against serious illnesses. Our pediatricians will discuss the recommended vaccines and address any questions or concerns you may have.

What should I do if my child is sick or injured outside of regular clinic hours?

If your child experiences a non-life-threatening illness or injury outside of our regular clinic hours, we recommend calling our office for guidance. We may provide advice over the phone, recommend visiting an urgent care center, or suggest seeking emergency care depending on the severity of the situation. For life-threatening emergencies, please call 911 immediately.

How can I schedule an appointment at the children's clinic?

Scheduling an appointment is easy! You can call our office during business hours to speak with our friendly staff or use our online appointment scheduling system on our website to request an appointment at your preferred date. We strive to accommodate your schedule and ensure prompt access to care for your child.

(956) 461-2150

Monday-Thursday 9am-6pm | Friday 9am-5pm | Sat-Sun CLOSED

1704 Scobey Ave, Donna, TX 78537

Copyright 2025, Donna Children's Clinic. All Right are Reserved.